Frequently Asked Questions (FAQ)

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FAQ

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How does this service works?

You need to follow few basic steps to place your order. First of all go to our order page and complete the order form. Second step is to make the payment using your credit card or PayPal account. We then assign your work to the professional and this process usually takes less than one working day, but we endeavour to be quicker for more urgent orders. As soon as we complete your order, we will inform you by the mail and send your order in you allassignmenthelp account, before the deadline.

How do I know that your work will meet your guarantees?

First of all, our qualified, experienced English writers undertake your work and are further checked by our Quality Control Team to ensure that it meets our standards and your instructions. As a safeguard, however, you also have a complete satisfaction guarantee - if your work does not meet our promises or your specific instructions we will amend it for you free of charge, as long as you tell us within 7 days. Moreover, all of our writers have a 2:1 degree or higher - and most are post graduates with professional experience. To ensure on-going quality standards, we monitor all researchers to ensure that they continue to produce the level of work that we expect. Please see our application page for more details of our strict recruitment process.

Why should we choose you over other essay companies?

In addition to the above, we ensure that your work will never be shared with anyone else. If we fail to deliver the plagiarism free work before the deadline, you can claim your refund. Moreover, we are a company with an international presence. Currently, we are operating in Australia, New Zealand, Canada, the USA and we have over 1,000 researchers working for us. We are planning to expand this to different part of the world soon. These factors provide us the advantage over other assignment writing service provider companies. For all these reasons; our company is the most trusted company across the globe, so hand over the burden you have by entrusting us to write you a 100% original answer to your assignment.

What are the topics your researchers cover?

Our experts cover everything that you can study - at university, college, school or at any other learning institution. Our pool of researchers is growing every day - and the breadth of problem solving experts is augmenting every day. We can confidently say that there are practically no subject areas that we know of, that we have not helped students with in the past.

Why this industry is treated as a cheat industry?

To answer this question, it is very important to understand the intended use of essay writing services provided by the assignment writing companies. Whatever work we supply should never be passed off as the student's own work. It would not be a wise choice for a student to cheat as they would certainly be caught and punished. University tutors experienced eyes can instantly recognise the superior quality of the work a student has bought, just as if they would have copied from a guidebook, and the student who misuses the service still has to face examinations for the majority of their work so how could it ultimately help to use custom writing in this way? This unfortunate assumption made by universities and the media is preventing the honest students from taking advantage freely and openly with academic approval of an invaluable service.

Is my identity confidential?

We never reveal that you've used our service unless we're required by law to do so. If you've used our service correctly, in the way we demonstrated above, you need not to be worried.

What if the work was completed but I didn't receive it? Do I get my money back?

You agree that if we can prove to you that the work was completed on time, which the money back guarantee does not apply. Unavoidable technical errors may prevent you receiving your work or opening it properly - these circumstances are therefore outside of our control and guarantees. However, we promise that if we cannot prove that the work was completed on time you'll get a full refund and the essay for free - if you ever don't get your work on time just try us at 9am the next morning after you should have received your work - genuine technical problems are easily remediable.

Who judges the quality standard of the work I ordered?

We have a quality control team that looks after the quality of the work. As mentioned earlier we deliver the work before the deadline, so you can verify that at your own and can contact us in case you don't find the work up to the standards. Make sure you ask for the amendments no later than 7 days after the delivery of the work.

What happens if I don't believe that it meets the quality standard I ordered?

In such scenario contact us within 7 days, excluding Sundays, and provide us the instances where you find the substandard in work. If we find your complaint pertinent, then we will amend it for no additional charge.

Is using our service cheating?

Without any hesitation the answer to this question is NO. The service we offer is 100% legal, legitimate and won't make you a cheater. Read and discover exactly what an essay writing service is and how when used correctly, is a valuable teaching aid and no more akin to cheating than a tutor's 'model essay' or the many published essay guides available from your local book shop. You should use the work as a reference and should not hand over the exact copy of it.

What is your email address for the customer support?

Our customer service email address is enquiry@makemyassignments.co.uk

I wish to speak with your manager. How to proceed for the same?

You can email our manager using our customer service email address enquiry@makemyassignments.co.uk. If you have any issues with the quality of the work you have received, you can use the same email id mentioned above and mark quality manager, James. If you have any issues with our standard of customer service, please mark your mail for the attention of our 'Customer Feedback Manager' Fred Wilson. If you are experiencing any problem with accounting, tax, ordering or invoices outstanding, our Finance Manager is Helmurt the contact you need to speak to.

How do I receive my assignment work?

All work will be available in your allassignmenthelp account inbox also we send it by e-mail and comes as an attachment in the form of a word document.

What time will my work arrive?

We try to complete the work a day before in most of the cases, but in case of short deadlines all work will arrive on the day, E.g. If you have requested a 3 day delivery, your work will arrive on day 2 or day 3 and so on. If there is any outstanding amount then you have to clear that in order to receive the complete work.

How to pay and when?

Fill out our short online order form; provide us with the necessary information related to your assignment. You will be asked to pay for your order and this can be done using our secured PayPal gateway. As soon as the payment process is complete you will receive an order confirmation mail to the email address you specify while making the payment. Sorry to mention, we do not accept cheques. For larger pieces we can accept instalments.

What if we fail to deliver work before the deadline?

If we fail to deliver the work on time, you will get it for free. However, we have never missed out on the deadlines and not in the habit to deliver the work late.

What am I supposed to do with the work I have received?

As you are the one who is paying for the service, you should know the way you are going to use the work, but we suggest you to use our work as an educational research tool only. It's there to inspire your final piece. If you pass it as your own work and got punished for cheating then we are not responsible for that.

Does your service encourage plagiarism?

Whatever work we provide is our copyright, so shouldn't be handed as your own. We advocate the supply of our experts' knowledge and experience to students. We believe that a student with a guideline on how to answer any work is likely to understand the question and topic more than one without.

How do you know I won't cheat?

It is difficult to detect plagiarism. Like any educational tool our online assignment help service is open to abuse and it is up to you to be honest and assure us that you won't pass the work off as your own, by handing in some, or all of it.

If my supervisor does not accept some or all of your work can you amend it and what will the charge be?

First of all you cannot hand in our work to your supervisor under the impression it is yours. If there are any shortcomings then we can amend it for free.

How does the total refund guarantee works?

As mentioned above, we only hire the top professionals from the industry, all of whom provide an undertaking to award any customer that finds plagiarism in their work complete refund. Moreover, our scanners and our Internal Plagiarism check Procedures will pick up any plagiarism in our work before we send it to you. If you identify any plagiarism, you will get your money back, plus a rewrite.